Our shoes and boots are built to last by Artisans with a wealth of experience. Looked after properly, there’s no reason why a pair of our high-quality shoes or boots shouldn’t last you for years or even a lifetime. Because of this, our shoes are designed to be repaired rather than replaced.
Here at the British Shoe Company, we are happy to repair all the brands in which we stock as well as other high end welted shoe manufacturers, such as Loake, Grenson, Church, Crockett & Jones and Alfred Sargent to name but a few.
Our repairs will take at most 4 weeks from the date of receipt.
If you'd like to swap the style of sole on your shoes we can do this also, for example, a rubber sole in place of a leather sole or vice versa.
We will try to match the sole colouring as exactly as possible unless otherwise requested.
AFTER PAYING FOR THE REFURBISHMENT ONLINE - WHAT TO DO NEXT:
Print a copy of the order confirmation and enclose it with your shoes
Please do not include shoe trees or shoe bags
Pack your shoes securely and send them to us
The cost to return the shoes to us is your responsibility and we recommend you choose a service which requires a signature.
The address to send them to is:
BSC Repairs Dept 9 Fish Row Salisbury Wiltshire SP1 1EX
We will send you an email confirming that we have received your shoes and that the refurbishment process has started.
n.b. Images are for illustration and the actual soles may differ slightly.
The size guide is for suggestion only, sizes my vary due to last shapes and fittings.
Please note all products on the BSC website are in UK sizes unless specifically stated.
True English shoe sizes tend to be on the larger side. If you've never owned a pair of English made shoes before it is common to go down half a size. Please take this into consideration when purchasing your shoes.
Here is a simple guide to help you find the shoe width best suited for you.
British Shoe Company changed the soles of my work brogues from leather to dainite, and they look great. No thicker than the original leather soles but much more grippy, better in the wet and when on the tube. Strongly recommend the refurbishment service.